People in work are now starting to take the mickey out of me. Today I attempted 15 times to contact Abbey Visa Dispute Department at all hours throughout the day, not just lunchtime. None of my calls were successful as the line was constantly engaged. I didn’t even manage to join the queue!
My Time Wasted
Phone calls to Abbey - 47
Phone calls from Abbey - 3
Hours on phone - 49
Emails to Abbey - 3
Emails from Abbey - 2
Days between claim and receiving full refund = 96
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