Today I have finally decided that Abbey have left me with no other option, other than emailing the CEO of Abbey. I think I have been more patient than most other Abbey customers and have exhausted all the correct channels of resolving this matter, without success.
Dear Antonio
Firstly, accept my apologies in emailing you direct, however Abbey has left me with no further option after exploring all other avenues made available to me as an Abbey customer. I would like to bring to you attention the following website that I have created that chronicles my ongoing problems with Abbey;
http://www.switchtoabbey.co.ukPlease note, this is NOT related to Unfair Bank Charges.
I hope that by contacting you direct, someone, somewhere will take responsibility on behalf of Abbey as to date, the customer service I have received, is nothing short of shambolic. I sincerely hope that I get a response, as I have mentioned on the website that I have contacted you directly. I am also paying for the website to be advertised on MSN and Google in order to gain exposure and hope that swift resolution will follow.
Many thanks
Here’s hoping this may result in some sort of response!
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