I should really have all of Abbey phone numbers listed as my friends and family as they are the most called and no doubt are costing me an arm and leg in the amount of time I am put on hold.
Spoke to Customer Service and was told there was still no update and that it was being looked into. I asked exactly what was being looked into, however Customer Service unable to explain. They said there were delays and I stated that that’s all I had been told for 6 weeks now. Everytime, I am being told there is a backlog or 7 day delay and I am now finding the Abbey Customer Service is just as bad as every other department within the company.
I’m starting to run out of ideas of who to speak to next.
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