This page is designed to give you an understanding of my relationship with Abbey and the reasons why I decided to create this website.
I started banking with Abbey over 15+ years ago, during which, the majority of the time as a customer, I’ve experienced no problems (except the usual bounced cheques that we all experience in our younger carefree years). I currently have the following products with them;
- Personal Current Account
- Personal Savings Account
- Business Current Account
- Mortgage
On Tuesday 6th March 2007 I received a credit note from DABS.com relating to a HDTV that had been ordered using my bank account. After a couple of days speaking to DABS.com it transpired that someone had started to use my Visa Debit Card details without my knowledge or approval. As I was in receipt of the name and intended delivery address, I contacted Abbey to put an immediate stop on any future card purchases and reported the fraudulent activity to the Poilce.
This website chronicles the ongoing problems I am experiencing with Abbey in an attempt to have this matter solved, and the constant let downs I receive from their Customer Service Department.
Loading ...