Anti-Abbey Adverts Are Live

This website is now showing on Google and MSN for selective search terms. I informed Abbey that this is the route I would take if it wasn’t resolved quickly, so unforutantely, as I am no further forward, its time to stick to my guns.

The images below show the advert to this website, that has been targetted at specific Abbey search terms. Click the pictures to see the full size screen shots.

Google Advert      MSN Advert
Google                               MSN


My Time Wasted

Phone calls to Abbey - 47
Phone calls from Abbey - 3
Hours on phone - 49

Emails to Abbey - 3
Emails from Abbey - 2

Days between claim and receiving full refund = 96

Polls

After reading how I have been dealt with as a customer, would you switch your account to Abbey?

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