Another day has passed, and still not a whisper from Abbey telling me about my Visa Dispute Claims which they have had now for 16 days. Once again, I decided to try and contact the Visa Dispute Department, and once again I spent the whole of my 1hr lunchtime being on hold, not managing to speak to an individual about my case.
I am beginning to see a pattern forming here and wonder if;
a) I will ever speak to a human
b) if they will employ more staff in this department
c) if they have even started to look into my claim.
