2 Months & Still Nothing!

For the past few days I have actually started to lose the will to live regarding my fraudulent claim with Abbey. I am seriously thinking is it worth it? Seems crazy when you think the figures we are talking about here are in excess of £1000 but how much longer can I seriously go on for without cracking up?

Today I relcuntantly picked the phone up on 5 different occasions and tried to ring Abbey Customer Service. Sadly, but not surprisingly, each time I received the BUSY tone and had to hang up.

I just need to remember that tomorrow is a different day!


My Time Wasted

Phone calls to Abbey - 47
Phone calls from Abbey - 3
Hours on phone - 49

Emails to Abbey - 3
Emails from Abbey - 2

Days between claim and receiving full refund = 96

Polls

After reading how I have been dealt with as a customer, would you switch your account to Abbey?

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